What should I do while a roof is leaking and I wait for a roofer?
Protect people first, then the contents. Move belongings away from the drip, turn off power to the wet area if it is safe to reach the panel, catch the water in containers, and relieve a bulging ceiling at its lowest point. Photograph the damage. Never climb onto a wet or icy roof.
A slow drip can be caught in a bucket. A bulge full of water is more urgent, because the ceiling can give way. A small hole at the lowest point of the bulge lets it drain in a controlled way.
Photograph the water, the stain and the roof from the ground. Date them. The roofer will find them useful, and so will anyone you speak to later about the damage.
- Move furniture, rugs and electronics out of the wet zone
- Turn off power to the area if water is near fixtures
- Catch the drip and relieve any bulge
- Photograph everything, from the ground only
Why does an emergency fix differ from a roof repair?
An emergency fix stops water entering today; a repair removes the cause for good. The emergency work is quick, done in poor conditions and meant to be temporary, while the repair is done in daylight and good weather once the roofer has found where the water really comes in.
In the dark, with rain or ice, nobody can trace a leak to its origin. A crew covers the most likely area and leaves the investigation for later. That is sensible, and it is also why the first fix sometimes needs adjusting.
Expect the roofer to say what the temporary work is, how long it should last and what the next step is. See storm damage roof repair for how a larger storm job is planned afterward.
Why might a roofer not come out right away?
A roofer decides whether a roof can be worked on safely. High wind, ice, darkness, lightning or a steeply pitched wet roof can make climbing too dangerous, and during a widespread storm many homes need help at once. The line is always answered, but no arrival time is promised.
Crews have to travel, often on narrow hill roads that may be blocked by fallen limbs or ice. That is true across the lake towns, and it adds time.
If the roofer cannot come soon, ask what to do in the meantime. The answer is usually to contain the water inside and wait for safe conditions.
What leaks in winter are different from summer storm leaks?
Winter leaks often come from ice and melting snow backing water under shingles at the eave, and they appear during thaws. Summer leaks come from wind-driven rain and storm damage. The temporary response is similar, but the lasting repair for an ice-related leak also involves the attic.
If the leak is along the eave during a thaw, think ice dam. The page on ice dam removal and prevention explains what a roofer does with ice and what stops it returning.
A leak during a rain with no snow on the roof points to flashing, a vent boot, a failed valley or missing shingles.